Our functional shoes come with a statutory warranty of 24 months for material and manufacturing defects. This warranty does not cover parts subject to natural wear and tear, such as outsoles. It also excludes damage and defects arising from the product's protective function. We are not responsible for damage caused by improper care or misuse. However, such damage can be repaired by us at cost price. 

Would you like to report a defect? Please contact us by email at service-de@haix.de or by phone at +49 (0) 8751/8625 - 830.

The trend of "disposable products" has no place with us - instead, we are committed to maximizing durability and sustainable products. You can find all information about repairs here:

REPAIR SERVICE